Call 020 3337 9011, send photos of the damage or use our quote form. We provide 24/7 accident assistance.
Send photos for an initial assessment, or we can assess the damage at your location or at the workshop.
We can arrange recovery or collection across London, Hertfordshire and Essex, subject to availability.
We collect or recover your car, subject to availability, and bring it to the workshop. Workshop visits are by prior appointment only.
Before repairs begin, your car is inspected at the workshop, especially where hidden damage may exist.
Your car is repaired at the workshop, through your chosen route: non-fault claim assistance, your own insurer, or a private repair.
A courtesy or replacement vehicle can be arranged for eligible customers, subject to eligibility, terms and availability. It is mainly offered for qualifying insurance accident claims.
Your repaired car is delivered or returned to you.
We don’t carry out repairs at your home or at the roadside. Damage can be assessed at your location, but repairs are carried out at the workshop. We collect your car and deliver it back, and workshop visits are by prior appointment only.
We assist with non-fault accident claims and can liaise directly with the third-party insurer, where authorised. For eligible non-fault claims, we aim to recover approved costs from the responsible party's insurer.
Repairs can be handled through your own comprehensive insurance, subject to insurer approval and policy terms.
You can choose a private repair without making an insurance claim. We'll assess the damage and give you a repair quotation first.
We can’t guarantee that every claim will be free of charges or excess. If there are any costs to you, we’ll explain them upfront. For eligible non-fault insurance claims, collection may be arranged at no upfront cost, subject to claim approval. For private repairs and other jobs, collection charges may depend on distance, vehicle condition and recovery type.
We provide 24/7 accident assistance, including arranging emergency recovery. Workshop hours are Monday to Friday, 09:00 to 17:00, with visits by prior appointment only.
Dear Customers,
Our workshop team is often busy working on vehicles, so all workshop visits are strictly by prior appointment.
Please contact us before coming to the workshop so we can arrange a suitable time for your visit.
Monday-Friday: 09:00-17:00
24/7 Accident Assistance & Recovery Available