Whether the accident was your fault or not, we can help you understand your repair options. Tell us what happened and we’ll explain your options and any costs before work starts.
We assist with non-fault accident claims and can liaise directly with the third-party insurer, where authorised. For eligible non-fault claims, we aim to recover approved costs from the responsible party's insurer.
We can repair your car through your own comprehensive insurance, subject to insurer approval and policy terms.
Prefer not to claim? You can choose a private repair. We'll assess the damage and give you a repair quotation first.
A courtesy or replacement vehicle can be arranged for eligible customers, subject to eligibility, terms and availability. It is mainly offered for qualifying insurance accident claims.
Repairs after fault and non-fault accidents, from minor cosmetic damage to more extensive bodywork, including frame and panel alignment and replacement parts.
Help with non-fault accident claims, liaison with the third-party insurer where authorised, and repairs through your own insurer.
Structural repairs, panel replacement and alignment, and minor dent and scratch repairs.
Full resprays, panel painting and spot repairs, colour matched to your car.
Scratch and scuff repairs, bumper repairs and paint touch-ups, carried out at the workshop.
We arrange recovery and collection for accident-damaged vehicles, subject to availability.
We don’t carry out repairs at your home or at the roadside.
of experience
initial assessment
and delivery
We can't guarantee that every claim will be free of charges or excess. If there are any costs to you, we'll explain them upfront.
Your car gets a detailed workshop inspection before repairs begin, especially where hidden damage may exist.
Repairs are carried out at the workshop, not at your home or the roadside.
We provide damage assessments, repair quotations and accident repairs whoever was responsible.
Phantom Apex Auto repairs accident damage, bodywork and paintwork for drivers across all of London, Hertfordshire and Essex. Our workshop is in Nazeing, Waltham Abbey, Essex. Workshop visits are by prior appointment only. We collect your car, repair it at the workshop and deliver it back to you. If your car can’t be driven after an accident, we can arrange recovery, subject to availability.
Yes. We assist with non-fault accident claims and can liaise directly with the third-party insurer, where authorised. For eligible non-fault claims, we aim to recover approved costs from the responsible party’s insurer.
It depends on your claim. We can’t guarantee that every claim will be free of charges or excess. If there are any costs to you, we’ll explain them upfront.
Yes. We can arrange collection and delivery across London, Hertfordshire and Essex, subject to availability. For eligible non-fault insurance claims, collection may be arranged at no upfront cost, subject to claim approval. For private repairs and other jobs, charges may depend on distance, vehicle condition and recovery type.
A courtesy or replacement vehicle can be arranged for eligible customers, subject to eligibility, terms and availability. It is mainly offered for qualifying insurance accident claims. For private repairs, it depends on the circumstances, vehicle availability and the terms that apply.
No. We can assess the damage at your location, but repairs are carried out at the workshop. We’re not a mobile repair service.
Yes. You can choose a private repair without making an insurance claim. We’ll assess the damage and give you a repair quotation first.
Also available: car detailing and custom work.
Dear Customers,
Our workshop team is often busy working on vehicles, so all workshop visits are strictly by prior appointment.
Please contact us before coming to the workshop so we can arrange a suitable time for your visit.
Monday-Friday: 09:00-17:00
24/7 Accident Assistance & Recovery Available